Privacy Policy

This Privacy Policy explains how Liquid Hook processes personal data on liquidhookfabric.store in connection with professional development courses and related site services. It describes what we collect, how we use it, when we share it, and the choices available to users.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Why we process personal data

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, process transactions, deliver course content, respond to inquiries, maintain site security, monitor performance, prevent misuse, improve functionality, and meet legal, accounting, and recordkeeping obligations. We may also use data to communicate service updates and administrative notices related to your use of the website.

Processing is limited to operational, administrative, and compliance purposes.
Third-party sharing

Service Providers

We may share personal data with vendors and service providers that support hosting, payment processing, analytics, communications, security, and course administration. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security safeguards.

Service providers receive only the information needed to perform their assigned functions.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, and restriction or objection to certain processing. Where we rely on consent, you may withdraw it for future processing, and you may also ask about the categories of data we hold and how they are used.

Available rights depend on the nature of the request and any legal or contractual limits.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity and understand your request. We will respond within a reasonable period and in accordance with applicable law, and we may decline or limit a request where retention, disclosure, or processing is required by law or necessary for legitimate operational reasons.

Requests are reviewed for identity and scope before we take action.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support security and fraud prevention. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to applicable law and operational needs.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the website and adjust the effective date where appropriate. If a change is material, we may provide additional notice through the site or by another reasonable method.

We may revise this notice to reflect operational, legal, or technical changes.
01

Data We Collect

We may collect identifiers such as name and contact details, account credentials, course registration details, payment-related records, communications sent to us, and technical data such as device information, log data, and usage patterns. Where needed to provide professional development courses, we may also process information you submit in forms, assessments, or support requests.

The categories collected depend on course enrollment, account use, and site activity.
02

How We Collect Data

We receive data directly from you when you create an account, enroll in a course, submit a form, or contact us. We also obtain limited technical information automatically through your browser or device, and we may receive transaction or service data from payment, hosting, analytics, or other operational partners that help us run the website.

Information comes from users, automated systems, and service providers involved in site operation.
03

Cookies We Use

Our site may use essential cookies to support security, page navigation, and session continuity. We may also use preference cookies to remember settings and analytics cookies to understand how visitors use the site and improve course delivery. Cookies may be session-based or persistent depending on their purpose.

We use a limited set of cookies for operation, preferences, and basic analytics.
04

Cookie Controls

You can usually manage cookies through your browser settings, including blocking or deleting them. Some browsers also offer controls for tracking preferences. If you disable certain cookies, parts of the site may not function as intended, especially features that depend on login, session management, or preference storage.

Browser settings and device controls may limit non-essential cookies, though some site functions may be affected.
Privacy Office

Contact Information

Privacy email
Telephone
+92 312 6149088
Mailing address
9, 5, Sialkot, 51310, PK
Privacy inquiries